Susan and Richard Fenn,
Madison, WI - Two Bathrooms Remodeled, March 2005
Testimonial:
We have has several previous remodeling projects and never felt like
the company really cared for us as individuals or took their service
and workmanship seriously. There were always deficits in some areas.
However, Frey Construction has maintained the highest standards from
the start, beginning with our first meeting and the bid, and ending
with today, the last day. You told us from the start that you would
begin on one day and finish in three weeks and you are right on schedule,
as you have been all along!! Don (the project manager), bless his heart,
and the plumber are still working and have a bit more to do to finish
the project, but are putting the final touches which will be completed
today. Scott, you and all of the subcontractors sent here have been
of the highest integrity. Although having two bathrooms torn up for
three weeks is not a cakewalk, just having your people here had made
it ever so much easier. They care about the finished project and it
shows. I admit to being a perfectionist and you knew this from the start,
but you have achieved perfection with these projects. I want to shout
from the rooftops how wonderful Frey Construction is and I will! Please
feel free to use our rousing recommendation to anyone who might want
perfection and I will proudly show off our new bathrooms! Thank you
for everything you have done and for these beautiful new bathrooms.
You are the best!"
~Susan and Richard Fenn
Susan
will be the first one to say that she is a perfectionist, which can
certainly be a challenge in some situations. In this case, it forced
us to have every detail in order before we even finalized the contract.
(Which was done over the phone while Scott was on his honeymoon!) Susan
did her homework - from tile and fixtures to wall paper and mirrors.
She knew exactly what she wanted!
Her two bathrooms were completely gutted. In 15 working days we pushed
everyone through - electricians, plumbers, painters, tilers, carpenters
and trim carpenters! No one can demo, plumb, wire, rock, mud, tape,
finish, prime, wallpaper, tile (floors and showers), and trim - not
only one, but two bathrooms in less than three weeks! Even with inspectors
that didn't care about our schedule at all!
We also want to thank Susan and Richard for allowing us to come in and
work on their beautiful home. These are some of the nicest bathrooms
we have ever done. We know how hard it can be to open your home to strangers
for three weeks, but thank you for the opportunity and we're sure it
is all worth it in the end!
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